Shipping & Returns

100% Free Shipping and Free Return Shipping (US & CANADA ONLY)
Gear-Stream is proud to offer FREE RETURN shipping on all domestic pedal, amplifier, and guitar orders within 14 days of the purchase date. So if you’re not 100% satisfied with your purchase for any reason at all send it back for a full refund; we will cover the cost of shipping in both directions.
 
If you would like to return an item please email us at info@gear-stream.com. 
 
30-Day Satisfaction Guarantee on All Guitars, Amps and Pedals. If for any reason you are not 100% satisfied with your amplifier, guitar or pedal purchase, you can return it within 30 days of the original purchase date for a full refund. If an item is not received and processed within the 30-day window, you will only be issued store credit minus all relative fees. The prepaid return offer is only valid for 14 days after the purchase date.
 
All Accessory Sales are FINAL  

This includes all pickups, strings, guitar parts, etc. 

All Clearance Sales are FINAL   This includes overstock and clearance items tagged with special "Blow out", "clearance" or "Discount Code" pricing.

NOT SO FINE PRINT!  All NEW items returned must be in BRAND NEW condition with zero signs of wear or use and must be returned in the original packaging with ALL materials (free items, warranty cards, plastic, pouches, manuals etc etc.) If item is received in subpar condition a 25% restocking fee will be charged without warning so please take care of the item if you’re not planning to keep it. You must request a prepaid return label within 14 days after the purchase date if you want to take advantage of that offer. After the 14 day free return window expires you have up to 30 days from the purchase date. All accessory sales are final. All returns should be insured by the buyer and sent via UPS, Fedex, or USPS with tracking. All international returns will be refunded MINUS all actual shipping charges. Please do not attach tape or labels to the item box please us a packing box to return the item. If a return for any reason is received after 60 days from the purchase date you will be refunded via store credit minus a 10% restocking fee to cover all expenses involved with the transaction

Please Note: It typically takes a few business days for all credit card refunds to be processed and reflected on your statement. This means that it takes a few extra days after the delivery of your returned item for the refund to show in your account.

×
×